How Well-Versed Are You In The Benefits Of Green Spaces?

Walking In The Park, Resting On A Bench Or The Grass, Drinking Fountain Water, Playing Sports, Or Having A Picnic Are All Common Occurrences.

Contact With Nature Has Been Shown In Numerous Studies To Have Health-Improving And Stress-Reducing Effects. The Who Recommends 15 M 2 Of These Spaces Per Person, But The Spanish Capital Has 18 M 2 Of These Spaces.

The Parks Provide What Kinds Of Services?

It’s A Public Document Outlining Park Visitors’ Legal Rights, Responsibilities, And Obligations.

Among The Ten Major Areas Of Focus Are: Vegetation And Fauna, Infrastructure And Recreational Areas, Cleanups, Education About Sustainability, Health And Safety, Park Renovations And New Park Construction, Activity Management, And Citizen Service And Service To The Community. The Actions Were Carried Out In Each Of These Blocks.

Services Include: Maintaining All Vegetation In Top Condition; Monitoring And Controlling Water Sources; Preventing Pests That Harm Both Humans And Plants; Maintaining Order And Safety During Cultural And Sporting Events; Maintaining Children’s, Senior’s, And Elementary Schools’ Sports Facilities; All Of These Services Are Just Some Examples.

A Few Concessions

Park And Garden Management Quality Commitments Are Outlined In The Charter Of Services, Which Not Only Outlines The Services But Also Defines What They Entail. The Following Are Just A Few Of The 12 Pledges:

Every Year, A Planting And Replacement Program Will Be Implemented, Ensuring That At Least 90% Of The Planned Work Is Completed.

At Least 9000 Hours Of Surveillance Are Performed Annually By The Municipal Police To Ensure The Safety Of Parks And Green Spaces.

When The Municipal Police Receives A Call About An Urgent Incident Involving The Safety Or Integrity Of People, They Commit To Arriving At The Scene Within 8 To 16 Minutes Of Receiving The Call.

Approximately 95% Of Pest And Vector Notices (Such As Cockroaches, Rats, Etc.) Are Handled Within Two Business Days.

Itineraries, Workshops, Exhibitions And Conferences Are Just Some Of The Hundreds Of Monthly Environmental Activities Available.

Eighty Percent Of Reports Of Monument Vandalism Get A Response Within Three Days.

In Order To Ensure The Sanitary Safety Of The Water In Drinking Fountains, Random Samples Are Taken From 250 Fountains And Maintenance Companies Are Supervised During The Analysis Process.

Section 8 Of The Aforementioned Letter Contains Quality Indicators For Each Of The Aforementioned Commitments, Which Can Be Accessed By The General Public. Because Of This, It Is Clear That The Commitment Of Plantations And Replacements Is Being Met, Since The Percentage Of Implementation For The Year 20120 Is 103.56 Percentage Points Above What Was Expected.

Public Servants And Residents Work Together To Ensure Quality Management Is Implemented.

The Contributions Of Everyone Involved In The Provision Of Services In Parks And Gardens Have Been Taken Into Account In The Preparation Of This Charter Of Services. Additionally, Keeping In Touch With The General Public Is Now A Critical Component Of Meeting New Demands And, As A Result, Enhancing Management.

When Making Decisions, Council Takes The Views Of The Community Into Consideration. There Are More And More Options For Transferring Your Worries. Numerous Methods Are At Your Disposal For This, Including Customer Surveys, The 010 Phone Number, Written Entries In The Register, Email Correspondence, In-Person Assistance At Service Centres, And The System For Making Suggestions And Lodging Complaints, For Example.

Each Of The 12 Quality Commitments Outlined In This Letter Can Be Reported By Any Citizen Who Believes It Has Been Violated, And They Will Be Notified Of The Reasons For The Alleged Noncompliance As Well As Any Corrective Measures Taken.

It Is Done Every Year, And A Report On Compliance With The Quality Commitments That Have Been Signed Is Produced. Seven Of The Council’s 63 Service Cards Are Related To Environmental Issues. Using This Letter, We Respond To Citizens’ Concerns About The Transparency Of Government Activities.